Many emailers do not realize how easy it is to come off as blunt, terse, or demanding. You type a couple of words and hit send that relay your thought at the moment.
However, even though personal emails are expected to not be “formal” at all times, it is essential to make sure that you present yourself with clarity and courtesy. By taking just a few extra steps.
You Can Control Perception
A simple greeting at the beginning of every email will help you to carry this out. Just add a Hello, (name) or Hi, (name), and your email takes on a completely different tone.
If you think about it, you don’t just pick up the phone and start talking without doing the same. I know phone and email are different communication venues, but why should email disregard common courtesy in light of being “informal” (informal is often code for lazy)?
When you start an email with a question or demand without that greeting softening or framing your request, the tone will be bossy, demanding, or easily misunderstood. Have a comment that states a point of view or opinion, and without that oh-so-important greeting, you can come off as terse.
Every email you send should always begin with a proper greeting fitting the tone you want to relay and appropriate formality based on your relationship with the person you are emailing.
Not making this extra effort? The negative impact of your requests or comments could cause those you communicate with to cringe when they see your name in their inbox. And wouldn’t that be a shame when you can avoid such a reaction by just including a friendly little greeting?