That Reply to All button can be a real troublemaker. In general, hitting Reply to All is not always the best choice. Ironically, I get email inquiries from those who expose their contact's addresses in the To: field, but … [Read more...]
Phone Call Requests by Email?
Have you ever received an email requesting a phone call from someone you've never met or communicated with before? I did this week and it wasn't a pleasant experience. I thought I would share this story with you in case you … [Read more...]
List of Email Greetings and Closings?
A site visitor writes: I struggle with email closings, as well as greetings. You did address the need for a Hi, Hello, etc. in one of your posts, are there other appropriate salutations? I would also appreciate list of … [Read more...]
Have You Been Flamed?
Flaming is basically a very harsh message from one person to another online or via email. Social media in particular is completely on fire and if you are an active participant, it would be odd if you have not yet been … [Read more...]
Seeing Red in Email?
With every email you send, the recipients are literally hanging on every word. How words are used, or formatted, guides the reader on the intended tone the sender wants to relay. If you think about it, we don't have the … [Read more...]
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