As if 2020 can't get any crazier, I've personally experienced more sophisticated hoax emails than years past. Many targeting the services and products we are all relying on due to closures and shutdowns. There … [Read more...]
How Important are Email Sign-Offs?
Very! Those you communicate with will be looking at your email in its entirety to determine your overall meaning and intent. Look at how you sign-off your emails as the frosting on the cake. Your sign-off is … [Read more...]
Are Condolence Emails Acceptable?
Recently I was asked if sending a condolence email is acceptable. As with most things, it depends on the circumstances. Condolence emails should be the last resort and only if you have a purely virtual … [Read more...]
Stay Away from Sarcasm in Email
Sarcasm is something that can easily cause misunderstandings in the off-line world. Online makes sarcasm even more difficult. You lose that eye contact, body language and tone of voice that helps to communicate … [Read more...]
What about ALL CAPS in the Subject: Field?
When it comes to email, using all upper case/caps is frowned upon. The reason is two fold. Using all caps gives the impression that you are shouting or possibly making a demand. This goes back to visually … [Read more...]
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