Email Etiquette Tips and Advice

Articles and how-tos so that you can use technology with knowledge, understanding, and courtesy.

Recent Articles

Don't be an email e-tattler!

e-Tattling @ Work

Posted on
This seems to happen quite often in the workplace. Maybe you’ve even been involved in an e-tattling attempt? Someone emails a coworker with a request. When the request is not responded to, declined or denied — Katie bar the doors!
Accept Gratitude with Grace

“Unnecessary” Thank You Emails?

Posted on
I’ve posted on the topic of thank you curmudgeons previously. Today I received a site visitor email about this topic that had a slightly different twist, so I thought I…
How to Reach Out to Website Owners About Problems

How to Reach Out to Website Owners About Technical Problems

Posted on
Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption.
Here's how to handle the aftermath of misspelling an email contact's name.

How to Handle Misspelled Names

Posted on
Several site visitors have written recently in regard to the incorrect spelling of their names by those who email them.
Think twice before increasing email font sizes.

Does Size Matter? Email & Font Sizes

Posted on
Does font size matter in emails? This topic comes up from time to time because folks wonder why someone would take the deliberate steps to increase font sizes. What if…

Have an Email Etiquette Question?

Reach out to get a personal response and I may just create a post on the subject as well!