I just took a look-see in my Junk folder only to find a two day old e-mail from one of my less than amiable contacts. So I thought it would be a good springboard for a post and to use it as a teachable moment. The little things matter -- a lot! In this case, this particular person has always … [Read more...]
Email Bullies
A site visitor writes: Could you please evaluate this message? The "friend" that sends this states it means nothing to have the ???, !!! and cap letters, but he continues to do it. Sometimes he scares me with these type of communications. What should I do? Jane: Where have you been … [Read more...]
Changing Text Color in Replies
Does anyone you communicate with change the text of their reply to a different color? If so, have you wondered why, or maybe wanted to do the same but weren't sure if that was a good idea? Folks do this so that their replies are obvious. When communicating directly with me however, you really … [Read more...]
Is BCc: Polite?
Did you know if a Sender puts addresses in the BCc: field of an e-mail that there is no way for you to know that? How would you feel if you found out that other unknown contacts are recipients of an email that is visually only appears to be addressed to you? Not good, right? I don't blame … [Read more...]
How to Handle Unasked for DM and Text Requests
We are all so available online. If you have a website, there's a contact form folks can use. Or they see your email address somewhere and send you messages you didn't ask for. Then, there are Direct Messages on social sites and Texts to your phones. Being online we all pretty much … [Read more...]
Addressing Job Inquiries: Dear Sir/Madam?
Now that the job market seems to be heating up, I've dusted off and put some new polish on this oldie but goody post! Correct Approach for Online Employment Inquiries When I get a job inquiry addressed as "Dear Sir/Madam" in any e-mail, I know the Sender is, well, lazy. How do I know this? … [Read more...]
The E-mail Etiquette Resistance?
Today I'm just going to write off-the-cuff about an e-mail I received. Resistance is a word bandied around quite a bit lately. I actually received an e-mail letting me know that the person was part of "the e-mail etiquette resistance". Who knew? They went on to say that I should just … [Read more...]
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