With every email that I send, I know that it can be forwarded to others without my knowledge. Even though most know that you should never forward an email sent to you to a third-party without the original Sender's permission, … [Read more...]
A Little Email Courtesy Goes a Long Way
Recently, I was ill. What I experienced is probably something many of you have, or will, so I thought I would share it with you. It was one of the few times since I started my business over 24 years ago that I did not … [Read more...]
Dos and Don’ts of Signature File Use
Signature files have been around since, well, before most current Netizens were even aware that email existed. Before the Web, folks generally had basic contact info. Some also included their favorite quote to show their … [Read more...]
Quotation Marks and Emphasis
A site visitor writes: Is it acceptable to emphasize a point in an email with quotes? For example: The people on the Board are "elected" not appointed after-all. Anything you can do to ensure your intent and the … [Read more...]
No Place for Yelling in Emails
Why do emailers choose to increase the font size, make bold, and change the text color from black to red? Those who ask me about that know the answer, they just want to be sure before reacting. Some wonder if it is just … [Read more...]
How to Improve Your Email Etiquette
For each week's post, I choose a topic I am asked about or that I notice onliners are struggling with. (You can let me know your questions here.) The past couple of weeks, in working with clients as well as responding to … [Read more...]
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