A concerned site visitor comments: Do we overuse e-mail as a communication medium? In many instances, e-mail is the "easy approach" but not necessarily the best approach. Yes, yes we are! Many have chosen to take the lazy, easy way out and not pick up the phone or have an in-person meeting … [Read more...]
Subscribe and Unsubscribe Etiquette
E-mail Etiquette has to do with courtesy. Taking the time and paying attention to details so that you are doing your best to think of others. Not just yourself or what you are willing to do at any given moment. It's sort of ironic if you think about it. Things can't get any easier than e-mail … [Read more...]
New E-mail Etiquette Workshop
I get emails almost every day asking for a class or seminar. Even have folks who want to fly me in to do a presentation. How boring would that be? Me standing in front of a room of people talking about email etiquette best practices with a slideshow! You Asked, I Answered I just launched my … [Read more...]
Irresponsible Fake News Forwarders
Do you know an irresponsible forwarder or two, or three or five? Those numbers seem to be increasing aren't they? It's becoming second nature to some. Get an e-mail that has the tone or POV you agree with and off it goes to "all your friends." Regardless if it is true or based in any fact or … [Read more...]
Did You Know There is Website Etiquette?
Contrary to what some may believe, the Web is not an anything goes environment. The reality is that considerations and courtesies need to be implemented by all users so that everyone can have a more enjoyable or productive experience. Yes, Website Etiquette Exists! When it comes to Websites, … [Read more...]
Think Before Attaching That File!
The topic of sending attachments by email is not one that is discussed as much as it probably should be. It is easy to attach a file to an email. Almost too easy! Email programs allow you to attach almost anything, regardless of the size and format without giving the sender any sort of guidance … [Read more...]
How to Deal with Spam: Simple Tips
I get asked all the time for suggestions to minimize getting so much Spam. Well, that train has left the station. But there are a few steps you can take and keep in mind to try and keep all that junk in check. Tips to Minimize E-mail Spam Offensive junk mail, in particular that of an adult … [Read more...]
2 Steps to Avoid E-mail Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Assume what the other meant. Read into an e-mail what wasn't there. Take the time to be clear about their intent and tone. It's dreadful what little things lead people to misunderstand … [Read more...]
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