A concerned site visitor comments: Do we overuse e-mail as a communication medium? In many instances, e-mail is the "easy approach" but not necessarily the best approach. Yes, yes we are! Many have chosen to take the lazy, easy way out and not pick up the phone or have an in-person meeting … [Read more...]
Subscribe and Unsubscribe Etiquette
E-mail Etiquette has to do with courtesy. Taking the time and paying attention to details so that you are doing your best to think of others. Not just yourself or what you are willing to do at any given moment. It's sort of ironic if you think about it. Things can't get any easier than e-mail … [Read more...]
New E-mail Etiquette Workshop
I get emails almost every day asking for a class or seminar. Even have folks who want to fly me in to do a presentation. How boring would that be? Me standing in front of a room of people talking about email etiquette best practices with a slideshow! You Asked, I Answered I just launched my … [Read more...]
How to Deal with Spam: Simple Tips
I get asked all the time for suggestions to minimize getting so much Spam. Well, that train has left the station. But there are a few steps you can take and keep in mind to try and keep all that junk in check. Tips to Minimize E-mail Spam Offensive junk mail, in particular that of an adult … [Read more...]
2 Steps to Avoid E-mail Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Assume what the other meant. Read into an e-mail what wasn't there. Take the time to be clear about their intent and tone. It's dreadful what little things lead people to misunderstand … [Read more...]
Please Use the E-mail Subject: Field Properly
How you use the Subject: field can make a world of difference in how your e-mail is perceived and even if it gets opened. This week I received an email where the Sender included the entire email in the Subject: field. Talk about hard to read! I had to copy and paste the entire Subject: into a new … [Read more...]
E-mail Forwards Worth Ending a Friendship?
What is a "friend"? A site visitor was curious and pondered: Here is the situation with a "friend" of mine... We sent each other Christmas cards, no phone calls or visits. My friend recently sent me an e-mail on to my private e-addy saying she thought of me often, wondered how I was doing, and … [Read more...]
Look To Yourself Before You Accuse Others
Incorrect Perception? What I always make a point of doing when I don't understand something or if something seems wrong, incorrect, a problem or "broken" is to double-check that my actions or lack of knowledge is not leading to that incorrect perception. One thing I do not do is whip off emails … [Read more...]
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