A Teachable Moment I received an e-mail this morning noting how I am always "harping" about using BCc: to shield your contact's e-mail addresses from strangers. I was then scolded for not mentioning how to find the BCc: feature. How dare I tell anyone to do something without telling them … [Read more...]
E-mail Perception: I’m Being Ignored! (You are and it’s on purpose!)
Similar emails like the one below come in on a regular basis... What is going on with my "Friend"? I have a friend that doesn't reply to my e-mails. When I talk to her later, she comments she did receive them but was busy and didn't have time to reply. I then get the impression she may not … [Read more...]
Always Read the TOS?
TOS stands for Terms of Service I know, I know, they are a mile long with teeny-weenie type filled with legal mumbo-jumbo. That's why most of us don't read the TOS before signing up for services or websites. We know we probably should make the effort so we are informed. And to ensure there … [Read more...]
Cyber Parenting 101: Guidelines and Rules to Keep Your Children Safe Online
Many parental units are not "techies" and openly admit they are not. They seem to use that as an excuse to not be informed and proceed to trust their children to do what is right in an environment that is clearly risky. When it comes to underage children being online, there should be … [Read more...]
5 Sneaky Tactics You Need to Be Aware Of!
Spam has always been a PIA -- from the start. And it has escalated over the years to become even trickier to get your info or credentials. Or worse. Get a virus or malware on your device or system. The Bar Has Been Raised Recently I've seen some tactics that surprised even me! That is why I … [Read more...]
Thank You, You’re Welcome, Thank You, You’re Welcome…
Do you thank someone for sending you a thank you e-mail? Then, do you e-mail back "you're welcome" when they e-mail back that you are welcome? How much back and forth is required before safely assuming everyone has been thanked and welcomed enough? "You are welcome" is assumed and more a part … [Read more...]
No Opening Greeting or Courtesy Closing?
Some think that starting an e-mail with a nice greeting is trivial or unnecessary. Or to include their name and a closing statement is a waste of time. While e-mail is considered informal we still have to be cognizant about how the words we use and how we format them can make a difference in how … [Read more...]
10 Every Day E-mail Etiquette Resolutions for 2017
It's that time of year -- time to make your resolutions. I've been online helping folks for over 20 years now (Wow! Time flies when you are having fun!) and there are still some issues that onliners struggle with or, honestly, refuse to embrace. And some, just need an annual little reminder! So … [Read more...]
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