This week I had the lovely experience of having a couple onliners send accusatory e-mails because they obviously did not take the time to read my entire response to their requests for advice. When something happens more than once in the same week that becomes a topic of a post that hopefully will help others.
In both cases, my e-mails were very clear and properly down-edited.
The accusations were born because the other side was first distracted by the fact I did not totally agree with their approach or comment and therefore they did not take the time to read my e-mail in their entirety.
Yes, I know… We are all in a hurry. Too busy to get anything done. Not enough time in the day! But when you don’t take the time to read, really read, the e-mails you are responding to, you risk looking unappreciative and down right rude.
Then, to add salt to the wound, because you jumped to conclusions based on a quick overview instead of taking the context in it’s entirety, you risk appearing as though because someone differs with you even if ever so slightly — their POV doesn’t matter.
And, no, saying, “I may have not read your e-mail thoroughly but…” before you type your excuse for jumping to conclusions, doesn’t make your claims valid or right. You simply look as though you have no ability to pay attention to details — not to mention having narcissistic tendencies.
What does it say about a person who whips off an accusatory e-mail but doesn’t take the time to read the details about which they are complaining? Not much in my book.
It is every onliners responsibility to read communications completely before responding to them. It is also each onliners responsibility to ensure they are responding appropriately. Before you make accusations, be sure that what you are responding to is in fact what the person intimated, said or provided. You need to take the time to think about if what you are typing is apropos and accurate to what was typed by the other side.
If you are in a hurry and don’t have time to read previous e-mails before you reply to them in haste, then don’t reply until you have the time to send an educated response. You’ll save face and have to eat a lot less humble pie in the process!