This morning I had an email from a site visitor asking about how and when one should use Return Receipts (RR) due one of his friends making this request with every single email that they sent.
Return receipts are a way of knowing that an email has been opened on the recipient’s computer. It does not however mean the opened email has been actually read. Do you have someone in your life who has this feature turned on for every single email? I’ve found those are the folks that seem to want to know when you receive their email even if the content is not critical or important – sort of a control thing.
Or, it could be your friend does not even know they have this option selected. You could very nicely email them with a “Did you know…..” letting them know this is not a feature to be used for every single casual email can help to inform them.
The recipient should have the privacy to determine when/if they want to read an email and reply to it. RRs should be reserved for those instances where it is critical to knowing the email was received/opened — and the other side is open to acknowledging that. Such instances would include legal and important business issues.
It is important to know that some email programs allow the recipient to decline the sending of an RR. I have my email program set to not sent any RRs. None of anyone’s bee’s wax when I opened any particular email. That said, when it is an important matter and I can understand why there is an RR requested I go ahead and give my approval.
I use RR for legal issues and important company matters where I want to have some sort of proof or trail to document that an email was sent and subsequently opened. I’ve never found a reason to use RRs with personal emails to friends or family. To send an RR request for every day-to-day email, especially personal email, is simply not necessary (and to be honest a PIA).
What do you think of Return Receipts — sending and accepting?