Too many think that starting an e-mail with a nice greeting is trivial or unnecessary. Or to include their name and a closing statement is a waste of time. Those who think that way, then probably wouldn’t mind if their e-mails come off as rude and bossy or even terse.
Let’s compare based on an actual e-mail received by yours truly. First, the e-mailer who feels greetings, clarity and courtesy are not necessary:
where is that ecard site
Hmmm… we talked about several sites. No “Hello”, proper sentence structure or courtesy involved — just a statement of what the sender wants to get across.
Just add a little courtesy…