A site visitor writes: Is it acceptable to emphasize a point in an email with quotes? For example: The people on the Board are "elected" not appointed. Anything you can do to ensure your intent and the meaning of your comments come through as … [Read more...]
Shooting Blanks?
A site visitor writes: "What does it mean when someone replies to your email with a blank message (i.e., empty message box; no message text, not even your original message)?" Hmmm... could be several reasons. If the e-mail is from someone you … [Read more...]
Large, Red and Bold: Is This Shouting Too?
I receive inquires from forum, group and message board participant asking me about why other users, would choose to increase the font size, make bold, and change the text color from black to red. Being I've written quite a bit about this, they … [Read more...]
Internet Terms
Ready for a new vocabulary? I have run into many frustrated Internet Hypochondriacs - people who will blame their computer, their ISP, or their Server due to their lack of understanding. You will not acquire information by osmosis - read and learn! … [Read more...]
Take The E-mail Etiquette Pledge!
Each week I get literally hundreds of e-mails from concerned Netizens about how to handle those they care about (or those who simply don't care) in regard to issues involving E-mail Etiquette and proper technology use. What has become clear in my … [Read more...]
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