Rude and crass email are at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding a reply without the courtesy of a hello, or a … [Read more...]
Are You Perceived as Terse?
What many emailers do not realize is how easy it is to come off as blunt, terse or demanding. Even with your every day emails it is so very important to make sure that you present yourself with clarity and courtesy. A simple greeting at the … [Read more...]
Easy to Accuse and Assume in E-mail
E-mail makes it so much easier to make accusations or assumptions. I receive several emails every day containing comments or claims that I know the very same folks would not say to my face. Being behind these screens makes it so much easier to type … [Read more...]
E-mail Tone is Critical!
Today, I'll start with a quote to make an important point that all too many do not consider: Remember that the tone of your voice often conveys more accurately what is in your mind than do your words. ~ Napoleon Hill There isn't much Mr. Hill said … [Read more...]
Asking for Help Via E-mail
Technology can frustrate even the most experienced of us. Whether it be email issues, Web site issues, order concerns or follow-ups, whenever you are asking someone to be of assistance, it is best you do so humbly and with courtesy. Yes, you can … [Read more...]
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