In a recent interview I was asked if on a scale of one to ten, with ten being the worst, how appropriate is it to break up with someone via e-mail? My initial reaction was that I couldn't believe that question was being asked. To me, common sense and courtesy would dictate the obvious answer. … [Read more...]
What To Do When You Receive a Rude Email
Rude and crass email are at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding a reply without the courtesy of a hello, or a closing that notes their name. Could it be because … [Read more...]
Are You Perceived as Terse?
What many e-mailers do not realize is how easy it is to come off as blunt, terse or demanding. Even with your every day e-mails it is so very important to make sure that you present yourself with clarity and courtesy. A simple greeting at the beginning of every e-mail will help you to carry this … [Read more...]
Flaming & Pie Fights & Trolls
Flaming is the hostile and insulting interaction between Internet users. Heated emotional exchanges that quickly go back and forth (pie fights) are found in forums, on Blogs and message boards. Flaming and pie fights come into play when emotions get out of hand due to opposing opinions. The … [Read more...]
Easy to Accuse and Assume in E-mail
E-mail makes it so much easier to make accusations or assumptions. I receive several e-mails every day containing comments or claims that I know the very same folks would not say to my face. Being behind these screens makes it so much easier to type what is not true or nice because you don't have … [Read more...]
E-mail Tone is Critical!
Today, I'll start with a quote to make an important point that all too many do not consider: Remember that the tone of your voice often conveys more accurately what is in your mind than do your words. ~ Napoleon Hill There isn't much Mr. Hill said that I don't agree with. A very wise man was … [Read more...]
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