All too often otherwise nice folks come off as terse or plain old rude when it comes to their email habits. Most emailers do not intentionally set out to be rude, well I guess some do, but for the most part I … [Read more...]
How to Ask for a Phone Call in an Email
Have you ever received an email requesting a phone call from someone you've never met or communicated with before? I did this week and it wasn't a pleasant experience. I thought I would share this story with you in … [Read more...]
Have You Been Flamed?
Flaming is basically a very harsh message from one person to another online or via email. Social media in particular is completely on fire and if you are an active participant, it would be odd if you have not yet … [Read more...]
Now is Not the Time to Accuse and Assume
Everyone is stressed out. Many have different priorities based on their individual situation or circumstance. More than ever, it's time to get the benefit of the doubt and take a deep breath before … [Read more...]
Email Tone is Critical
When it comes to your emails you don't have the tone of your voice. But don't underestimate the fact that those on the other side of the screen will read tone into your email. Based on the efforts you make. … [Read more...]
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