Contrary to what some may believe, the Web is not an anything goes environment. The reality is that considerations and courtesies need to be implemented by all users so that everyone can have a more enjoyable or productive experience. Yes, Website Etiquette Exists! When it comes to Websites, … [Read more...]
2 Steps to Avoid E-mail Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Assume what the other meant. Read into an e-mail what wasn't there. Take the time to be clear about their intent and tone. It's dreadful what little things lead people to misunderstand … [Read more...]
Look To Yourself Before You Accuse Others
Incorrect Perception? What I always make a point of doing when I don't understand something or if something seems wrong, incorrect, a problem or "broken" is to double-check that my actions or lack of knowledge is not leading to that incorrect perception. One thing I do not do is whip off emails … [Read more...]
A Little E-mail Courtesy Goes a Long Way
Recently, I was whacked with the cold of the century. It was one of the few times since I started my Technology Consulting business over 20 years ago that I did not at the very least check my e-mail on Saturday. I didn't go near my computer on that weekend as just the thought of doing so was … [Read more...]
Are You a Chronic “MeMailer”?
MeMail is all about the sender. Their views, their photos, their discretion, their personality. The term MeMail makes note of the narcissism inherent in our e-mail activities. We are just thinking of "Me" and what we want to do at that moment in time. I don't … [Read more...]
“Customers” Should E-mail with Clarity
Part of being a good consumer and customer is communicating with clarity in your e-mail communications. When you send questions by e-mail or through a website's contact form that is an opportunity to show what a good customer you are or have the potential to become. Simply because you are the … [Read more...]
Phone Call Requests by E-mail?
Just when you think you've seen it all! I thought I would share this story with you in case you ever find yourself in a similar situation. This week I had an individual send me an e-mail. Here is what it said: Please call me immediately. I have some questions about working with you. Then, this … [Read more...]
Should I have a Signature File on Personal E-mails?
Sure; why not!? What many don't think about is the fact that your signature file can have your informal personal sign-offs which include info you probably wouldn't include in formal business e-mail. One great example is if you are someone who rarely signs their name because they may be too … [Read more...]
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