Is Cc: Enough to notify senders you are forwarding their email?
What is proper Email Etiquette when forwarding personal emails sent to you to a third party? Is it okay to simply Cc: the Sender to…
The Importance of Explicitness in Your Emails
If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Why was Netiquette (Email Etiquette) invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…
Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
e-Tattling @ Work
Have you found yourself involved in an e-tattling situation? E-tattling occurs when one coworker emails another coworker with a request. When that request does not…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”