Holiday Hoax Reminder
As if the year can’t get any crazier, I’ve experienced more sophisticated hoax emails than…
Don’t Offer Insincere Apologies — Ever.
Funny how some folks apologize while they are doing the very thing they are apologizing for. Is an email apology sincere if you are doing something you know could be a problem to start with but you’re doing it anyway — with your apologies?
How to Email Group Members You Don’t Know
Online groups are great places to share experiences and have conversations with those of like…
Seeing Red in Email?
With every email you send, the recipients hang on every word. How words are used…
3 Steps to Stop Scams and Virus Problems
It’s Not the Internet’s “Fault” Watching how the media covers the latest virus or scam…
The Subject: Field is for the Subject!
Proper Email Subject Field Use A site visitor emailed me about a person they communicate…