When to Send a “Thank You!” Email
This week, I received an inquiry about those “silly Thank-You emails” and how to stop them. Who would have thought that anyone would complain about…
How to Improve Your Email Etiquette
For each week’s post, I choose a topic I am asked about or notice online users struggle with. (You can let me know your questions…
To Greet or Not To Greet in Emails
With more emails being exchanged than ever, several kind readers have emailed me on the topic of whether incorporating a greeting in your emails is…
You Are Bold When You Bold Your Email
Today, I opened my inbox to find this: As usual, my email address was not whitelisted (as I ask buyers to do), and the download…
Email Response Time Does Matter. Here’s why.
I am often asked: “What is the rule for how fast you should be responding to emails?” The short answer: As soon as you can….
No Email Response Can Be a Response
Every survey I take or when the topic comes up points to the fact that pretty much everyone’s pet peeve is a lack of response…