The Right Way to Use Ratings and Reviews
I work on many websites that allow customers to leave ratings and/or reviews. Over the years, I’ve witnessed a decline in the proper use of…
5 Tips to Ensure Clarity of Tone in Your Emails
When it comes to your emails, you don’t have the tone of your voice to guide the intent of your words. That is why we…
Tips to Avoid Sending Spammy Email
We all hate spam and get way too much of it. Don’t you agree? That’s why it’s essential to realize that if your email is…
When to Send a “Thank You!” Email
This week, I received an inquiry about those “silly Thank-You emails” and how to stop them. Who would have thought that anyone would complain about…
How to Improve Your Email Etiquette
For each week’s post, I choose a topic I am asked about or notice online users struggle with. (You can let me know your questions…
To Greet or Not To Greet in Emails
With more emails being exchanged than ever, several kind readers have emailed me on the topic of whether incorporating a greeting in your emails is…