Sad Commentary: Lack of Courtesy and Civility Online
By reading my Blog shows you care about Email Etiquette (Netiquette) and are interested in “communicating with knowledge, understanding, and courtesy.” That’s been my tagline…
Don’t Offer Insincere Apologies — Ever.
Funny how some folks apologize while they are doing the very thing they are apologizing for. Is an email apology sincere if you are doing something you know could be a problem to start with but you’re doing it anyway — with your apologies?
How to Email Group Members You Don’t Know
Online groups are great places to share experiences and have conversations with those of like minds. I am a member of several groups (and forums)…
Seeing Red in Email?
With every email you send, the recipients hang on to every word. How words are used or formatted guides the reader in the intended tone…
3 Steps to Stop Scams and Virus Problems
It’s Not the Internet’s “Fault” Watching how the media covers the latest virus or scam would make one think we are all innocent victims. But…
The Subject: Field is for the Subject!
Proper Email Subject Field Use A site visitor emailed me about a person they communicate with who puts the entire email content in the Subject:…