That Reply to All button can be a real troublemaker. In general, hitting Reply to All is not always the best choice. Ironically, I get email inquiries from those who expose their contact's addresses in the To: … [Read more...]
How to Handle Missent Emails
A site visitor writes: I was wondering if you had any advice about the best thing to do when you accidentally "mis-send" an email to the wrong person--whether it's embarrassing, like a complaint meant for a … [Read more...]
Expectations When Cc:’d
Three questions that are asked about the Cc: (Courtesy Copy) feature of emails: Who should you Cc: on an email?What should you expect from those you Cc: on an email? When you are Cc:'d on a email, what are you … [Read more...]
E-mail Requires Your Full Attention!
On occasion I get to do radio interviews and have a blast doing them! One interview in particular covered a very common occurrence. This interview was due to a big hullabaloo out there about one of the NFL's … [Read more...]
HELP! I Sent an Email to the Wrong Person!
Panicked onliners contact me quite regularity asking my advice and help about what they should do after sending an email to the wrong person. "Can I get the email back?" Nope. Once you click Send the email … [Read more...]
REPLY:, FWD:, REPLY:, FWD:
Here are 8 tips to keep in mind when hitting the REPLY and FWD buttons in your email program: If the Subject: line is now filled with RE:s to the point that the Subject: line is too long to view or … [Read more...]