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What to do about email and text bullies?
Email Etiquette Blog | Q & A

How to Handle Email Bullies

There are many folks who refuse to realize the power of their written words, the corresponding punctuation and the ramifications of how they choose to use them. This certainly does not mean that the perceptions they are presenting, or the emotions they are insinuating are not there. They are!

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Holiday Email Etiquette - Try not to display holiday stress in your emails.
Email Etiquette Blog | Essentials

Your Annual Take a Deep Breath Holiday Reminder (and Tips)

The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on.

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Don't make assumptions in emails!
Email Etiquette Blog | Formatting | Q & A

What They Meant Was What?

Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…

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Showing Your Personality in Emails
Email Etiquette How Tos | Essentials

How to Show Your Personality in Emails

I have a saying I use on occasion: “They have the personality of a 2 x 4!” which, in essence, means no personality at all….

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Why email formatting is not always a good idea.
Email Etiquette Blog | Essentials | Formatting

Pros and Cons for Using Text Formatting in Emails

Email Formatting vs. Vocabulary I’ve always favored using your vocabulary to show your intent and meaning rather than formatting text to get your message across….

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Tips for emotional texting.
Email Etiquette Blog | Email Etiquette How Tos

How to Navigate Emotional Relationships and Arguments via Text: A Thoughtful Guide

I tripped upon a study the other day about texting and was surprised to find how many folks argue and have serious misunderstandings via text….

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