I have a saying I use on occasion; "They have the personality of a 2 X 4!" Which in essence means no personality at all. The root of many e-mail misunderstandings stem from not using our extensive language to detail and explain our point of view. And to reflect the desired tone. Not showing any … [Read more...]
Don’t Fall Prey to Holiday e-Stress Syndrome
The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on. Annual Holiday E-mail … [Read more...]
“That is Not What I Meant” Doesn’t Cut it!
For my regular readers you know that my posts are inspired by my own e-mail experiences. Very often I find myself in a communication thread that I know is probably something you would run into. So the thread goes into my "Share with Net [email protected]" folder. "You Attract More Bees with … [Read more...]
2 Steps to Avoid E-mail Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Assume what the other meant. Read into an e-mail what wasn't there. Take the time to be clear about their intent and tone. It's dreadful what little things lead people to misunderstand … [Read more...]
No Opening Greeting or Courtesy Closing?
Some think that starting an e-mail with a nice greeting is trivial or unnecessary. Or to include their name and a closing statement is a waste of time. While e-mail is considered informal we still have to be cognizant about how the words we use and how we format them can make a difference in how … [Read more...]