We are living in crazy times. And with that comes less patience, more stress and more folks lashing out. Now is when that extra little effort, respect and courtesy is what we all need. With this post I hope to … [Read more...]
Email Etiquette and Discretion
I have received several emails asking for my advice and help in matters that are purely up to discretion. Email Etiquette is basically a list of suggested guidelines. The intent is to make your email communications … [Read more...]
The Right Way to Use Ratings and Reviews
I work on many websites, and have a few of my own, that offer the ability for customers to leave a rating and/or a review. Over the years, I've witnessed a degradation of using the review process properly. When … [Read more...]
Email Tone is Critical
When it comes to your emails you don't have the tone of your voice. But don't underestimate the fact that those on the other side of the screen will read tone into your email. Based on the efforts you make. … [Read more...]
You Are Bold When You Bold Your Email
Today I opened my inbox to find this: Judith....Did you forget to send my eBook? Or are you not working today?How about you reply ASAP??? As usual, my email address was not whitelisted (as I note to do) and … [Read more...]
Don’t Fall Prey to Holiday e-Stress Syndrome
The Holidays are in full swing! You can feel it in the air and experience it first hand when you go out even if to just run an errand or do a quick stop at the grocery store. More people, longer lines and, with … [Read more...]
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