The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on. Annual Holiday E-mail … [Read more...]
“That is Not What I Meant” Doesn’t Cut it!
For my regular readers you know that my posts are inspired by my own e-mail experiences. Very often I find myself in a communication thread that I know is probably something you would run into. So the thread goes into my "Share with Net [email protected]" folder. "You Attract More Bees with … [Read more...]
2 Steps to Avoid E-mail Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Assume what the other meant. Read into an e-mail what wasn't there. Take the time to be clear about their intent and tone. It's dreadful what little things lead people to misunderstand … [Read more...]
No Opening Greeting or Courtesy Closing?
Some think that starting an e-mail with a nice greeting is trivial or unnecessary. Or to include their name and a closing statement is a waste of time. While e-mail is considered informal we still have to be cognizant about how the words we use and how we format them can make a difference in how … [Read more...]
E-mail Assumptions = Misunderstandings
I happens every day... assumptions flying all over the place! When it comes to your e-mail activities, you can not, should not, must not assume. Assuming in most cases will cause more harm than good. You "think" you know what the other side is thinking or meant. But do you really? Many times … [Read more...]
E-mail “Gunfights”
Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to e-mail gunfighters. You know what I am talking about. E-mail differences of opinion or misunderstandings lead to an ongoing back-and-forth that escalates in emotion and nastiness each time … [Read more...]
Are Your E-mails Tone Deaf?
Did you know there is a tone to every e-mail you send. Whether you know it or not the other side is assuming your tone based on what words you choose, how you use them, format them and your choice of punctuation. It seems that quite a few folks neglect to take their e-mail tone into consideration. … [Read more...]