ALL CAPS vs. all lower case
Visitors to this website can make suggestions and ask questions through my Ask an Email Etiquette page. This helps me address your concerns, and, on…
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Changing Text Color in Email Replies
Does anyone you communicate with change the text of their reply to a different color? If so, have you wondered why or maybe wanted to…
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Seeing Red in Email?
With every email you send, the recipients hang on to every word. How words are used or formatted guides the reader in the intended tone…
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Email Text Emphasis: Red Means Red!
I often get emails asking what a sender meant by including specific text in their email that has been purposely changed to red. I believe…
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Yes, How You Type Your Name Matters!
Your name is what identifies you; it’s who you are. So making a good impression (or not) can depend on something as minor as how…
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7 Tips to Get Your Emails Read
Email is not the venue for a manifesto. Instead, concise messaging and structure, which many folks need to work on, are crucial to getting your…
