Final Reminder: If you've not signed up for my new list (right sidebar) this is the last update you'll receive!) A site visitor was curious and pondered: Are there formatting conventions I should know? I have always signed hard copy letters … [Read more...]
ALL CAPS vs. all lower case
A site visitor writes: I actually just wanted to make a suggestion for the folks who use caps lock because they are unwilling to use the shift key: just leave your whole message in lowercase. It may look a little "casual," but most people will still … [Read more...]
Changing Text Color in Replies
Does anyone you communicate with change the text of their reply to a different color? If so, have you wondered why, or maybe wanted to do the same but weren't sure if that was a good idea? Folks do this so that their replies are obvious. When … [Read more...]
Emphasis: Red Means Red!
It is very common for me to get e-mails asking what a sender meant by having only certain text in their e-mail purposely changed to red. This week three e-mails to be exact. So let's cover this again! Red is an aggressive color. The term … [Read more...]
How You Type Your Name Matters!
Your name is what identifies you; it's who you are. Making a good impression (or not) can depend on something as little as how you choose type your name in your e-mails. From configuring your e-mail program, to filling out Web inquiry forms or … [Read more...]
E-mails Should Not be Manifestos
E-mail is not the venue for rambling random thoughts, your latest tirade or manifesto about whatever your brain sparks at the moment. Long e-mails, especially those without paragraph breaks every several sentences don't get read. They get scanned. … [Read more...]