Are Your Emails Being Ignored?
Emails from concerned site visitors ask why they are not receiving responses to their emails. As more people become tech-savvy, including using their phones for…
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Quick Tip = Use Discretion in Your Emails
I have received several emails requesting my advice and assistance on how to avoid email misunderstandings. That’s an easy one — use more discretion. While…
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Email: Men vs. Women?
Is there a difference between men and women when it comes to using email to communicate? An email came in from a site visitor asking:…
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No Place for Profanity in Emails
Why do some people feel the need to use profanity in their emails? Especially when there are always other words one can use. Swearing may…
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The Right Way to Use Ratings and Reviews
I work on many websites that allow customers to leave ratings and/or reviews. Over the years, I’ve witnessed a decline in the proper use of…
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To Greet or Not To Greet in Emails
With more emails being exchanged than ever, several kind readers have emailed me on the topic of whether incorporating a greeting in your emails is…
