Do you forward jokes to coworkers on company time? Surf the Web for non-job related info or a recipe for tonight's dinner? Do you e-mail friends and family members from work using your company e-mail address? Oh, oh... If you are honest, you'd admit you do. I mean, who doesn't? If … [Read more...]
When Are Email Apologies Insincere?
"I apologize in advance..."? Have you ever experienced someone apologizing while they are doing the very thing they are apologizing for? Is an email apology sincere if you are doing something you know could be a problem to start with but you're doing it anyway -- with your apologies? "I'm … [Read more...]
Emailing Group Members You Don’t Know
Groups are great places to share experiences and have conversations with those of like minds. I am a member of several groups (and forums) related to my consulting business. The best ones, by far, are the groups that have a zero tolerance policy for spammers or attentions seekers. Emailing … [Read more...]
The Subject: Field is for the Subject!
Proper Subject Field Use A site visitor emailed me about a person they communicate with who puts the entire content of their email in the Subject: field. They use the Subject filed for long winded questions or statements. If you open the email -- nothing there. What doesn't this mean? … [Read more...]
5 Rules for Forwarding E-mail
Forwarding of e-mails is one of the topics I get contacted about the most. And, one which also causes hurt feelings and misunderstandings more than any other topic. E-mails flow in from onliners asking about a "nice way" of telling someone they care about, relative, friend or associate to not … [Read more...]
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