Email Etiquette Tips and Advice

Articles and how-tos so that you can use technology with knowledge, understanding, and courtesy.

Recent Articles

Offended When Mistake is Pointed Out?

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Why is it when folks do things wrong online and someone tries to inform them they get all offended? I sure hope you are not mad at me or will call me rude simply because I do not agree with how you handled the situation.

Aplogize if you’re infected!

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Should you apologize if you get an email virus that starts sending out infected emails to all your friends and contacts?  You bet you should! Propagation of a virus of…

Time to Talk about Holiday E-mail Attachments

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This time of year gets crazy with attachments! Hosts sending large PDF invitations (or family update letters) to their guests and excited families sharing their holiday photo activities as they…
Are your emails viewed as terse?

Are You Perceived as Terse?

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Many emailers do not realize how easy it is to come off as blunt, terse, or demanding. You type a couple of words and hit send that relay your thought…

Dear Return Receipt Abuser

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Dear RRA: I am writing this open letter so that maybe, just maybe, the discussions and requests we have had thus far may be taken more seriously. The RR or…

Why No E-mail Etiquette Training?

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I read a recent study that reflected over 50% of businesses still do not offer any sort of E-mail Etiquette Training!? Many employees, customer service reps and business owners themselves…

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