No Place for Profanity in Emails
Why do some people feel the need to use profanity in their emails? Especially when there are always other words one can use. Swearing may…
5 Tips to Ensure Clarity of Tone in Your Emails
When it comes to your emails, you don’t have the tone of your voice to guide the intent of your words. That is why we…
When to Send a “Thank You!” Email
This week, I received an inquiry about those “silly Thank-You emails” and how to stop them. Who would have thought that anyone would complain about…
To Greet or Not To Greet in Emails
With more emails being exchanged than ever, several kind readers have emailed me on the topic of whether incorporating a greeting in your emails is…
No Email Response Can Be a Response
Every survey I take or when the topic comes up points to the fact that pretty much everyone’s pet peeve is a lack of response…
Top 10 Email Mistakes & Assumptions
Many email mistakes stem from assumptions people make about technology, security, and communication. Changing these habits requires a shift in mindset, from convenience-based thinking to…