Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
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e-Tattling @ Work
Have you found yourself involved in an e-tattling situation? E-tattling occurs when one coworker emails another coworker with a request. When that request does not…
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Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
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“Unnecessary” Thank You Emails?
I’ve posted previously on the topic of thank-you curmudgeons. Then, a site visitor emailed me about this topic with a slightly different twist, so I thought…
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Does Size Matter? Email & Font Sizes
Does font size matter in emails? This topic occasionally arises because folks wonder why someone would deliberately increase font sizes. What if you receive an…
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Do You Hijack Other’s Emails?
If you do, stop it. A bad habit that seems to pop up occasionally is replying to all the recipients of an email sent to…
