When is it proper to use the Cc: (Carbon Copy or Courtesy Copy) feature in personal e-mails? As with many things online discretion comes into play and some folks clearly have more discretion than … [Read more...]
How to Not be Taken Seriously in E-mail
January 13, 2012 By 2 Comments
When it comes to your e-mails; perception is really in play -- big time! Whether we like it or not, we all form opinions and have perceptions, even if oh so subtlety subconsciously about those we come … [Read more...]
What To Do When You Receive a Rude Email
January 6, 2012 By
Rude and crass email are at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding … [Read more...]
10 Every Day E-mail Etiquette Resolutions for 2012
December 30, 2011 By 2 Comments
It's that time of year -- time to make your resolutions. I've been online helping folks for 17 years now (Wow! Time flies when you are having fun!) and there are still some issues that onliners … [Read more...]
Holiday eStress Syndrome
December 2, 2011 By Leave a Comment
The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and … [Read more...]
Top 5 Holiday eCom Etiquette Tips: What kind of customer are you?
November 18, 2011 By Leave a Comment
Are you a valued customer? Do online merchants enjoy doing business with you or are you the customer from hell that they wish would just go away? If you are a regular you know that I take requests … [Read more...]
Emotional E-mails & Jumping to Conclusions
November 10, 2011 By 5 Comments
Before you hit that Reply button and start typing a cryptic emotional response that you may later regret, sit back and carefully reread the e-mail you are responding to making sure to take in its … [Read more...]
Are You Perceived as Terse?
November 4, 2011 By 2 Comments
What many e-mailers do not realize is how easy it is to come off as blunt, terse or demanding. Even with your every day e-mails it is so very important to make sure that you present yourself with … [Read more...]
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