Are You an Email Narcissist (or do you know one)?
What is a Narcissist? A narcissist can be described as being self-centered, smug, and egotistic. From Dictionary.com: So, based on the above, one can easily…
Subscribe and Unsubscribe Etiquette?
Email Etiquette has everything to do with courtesy. This means taking the time and paying attention to details so that you are doing your best…
Email Forwards: Invasion of Privacy?
Yes. Yes, it is! Whoever sent that forwarded email should have redacted/removed all their contact’s email addresses from the forward. You never expose contacts’ email…
How to Handle Email Arguments
Email “Gunfights” Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to email gunfighters. You know what…
Don’t Trust Online Strangers Who Act Like “Friends”
In general, folks are too trusting. When online, you should be the polar opposite. Don’t trust anyone or any website until you can verify that…
Customers Should Email with Courtesy and Clarity
Good customers communicate with courtesy and clarity in their email communications. When you send questions by email or through a website’s contact form, that is…