The holidays are behind us once again. Phew! I don't know about you but this year's holidays seemed even more commercial than ever. After being sold to for months, at this time of year I am look forward to getting back into … [Read more...]
Don’t Fall Prey to Holiday e-Stress Syndrome
The Holidays are in full swing! You can feel it in the air and experience it first hand when you go out even if to just run an errand or do a quick stop at the grocery store. More people, longer lines and, with some, less … [Read more...]
Holiday Hoax Reminder
There are more emails being sent around the holidays than ever before. Not to mention that online shopping increases year over year. This past week has been evidence of that! I don't know about you but I was to the … [Read more...]
Give and Take Corrections with Grace
Do you email websites when something isn't working or when you see a typo? Or are you a site owner that receives corrective emails? Having been on both sides of this conversation, I'll share with you some of my experiences. … [Read more...]
ALL CAPS vs. all lower case
A site visitor writes: I actually just wanted to make a suggestion for the folks who use caps lock because they are unwilling to use the shift key: just leave your whole message in lowercase. It may look a little "casual," … [Read more...]
Are You a 2 X 4 in Your E-mails?
I have a saying I use on occasion; "They have the personality of a 2 X 4!" Which in essence means no personality at all. The root of many email misunderstandings stem from not using our extensive language to detail and … [Read more...]
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