Spam has always been a PIA -- from the start. And it has escalated over the years to become even trickier to get your info or credentials. Or worse. Get a virus or malware on your device or system. The Bar Has Been Raised Recently I've seen some tactics that surprised even me! That is why I … [Read more...]
Thank You, You’re Welcome, Thank You, You’re Welcome…
Do you thank someone for sending you a thank you e-mail? Then, do you e-mail back "you're welcome" when they e-mail back that you are welcome? How much back and forth is required before safely assuming everyone has been thanked and welcomed enough? "You are welcome" is assumed and more a part … [Read more...]
No Opening Greeting or Courtesy Closing?
Some think that starting an e-mail with a nice greeting is trivial or unnecessary. Or to include their name and a closing statement is a waste of time. While e-mail is considered informal we still have to be cognizant about how the words we use and how we format them can make a difference in how … [Read more...]
10 Every Day E-mail Etiquette Resolutions for 2017
It's that time of year -- time to make your resolutions. I've been online helping folks for over 20 years now (Wow! Time flies when you are having fun!) and there are still some issues that onliners struggle with or, honestly, refuse to embrace. And some, just need an annual little reminder! So … [Read more...]
What is Expected When You Are Cc’d in an E-mail?
What does Cc: stand for? Back in the stone-age when typewriters were all the rage, carbon paper was used to make an identical copy of the letter betting typed. You would put two pieces of paper with a sheet of carbon paper in-between to type your communication on. The Cc: noted at the bottom of … [Read more...]
Email Autoresponder Etiquette
Email autoresponders, also known as automatic replies or away/vacation messages are used quite often without a full understanding of how and when they should be used. While this email tool has many effective and useful applications, there are also times when using an autoresponder is not … [Read more...]
E-mail Assumptions = Misunderstandings
I happens every day... assumptions flying all over the place! When it comes to your e-mail activities, you can not, should not, must not assume. Assuming in most cases will cause more harm than good. You "think" you know what the other side is thinking or meant. But do you really? Many times … [Read more...]
A Little E-mail Courtesy Goes a Long Way
Recently, I was whacked with the cold of the century. It was one of the few times since I started my Technology Consulting business over 20 years ago that I did not at the very least check my e-mail on Saturday. I didn't go near my computer on that weekend as just the thought of doing so was … [Read more...]
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