Have you ever received an email requesting a phone call from someone you've never met or communicated with before? I did this week and it wasn't a pleasant experience. I thought I would share this story with you in … [Read more...]
List of Email Greetings and Closings?
A site visitor writes: I struggle with email closings, as well as greetings. You did address the need for a Hi, Hello, etc. in one of your posts, are there other appropriate salutations? I would also appreciate … [Read more...]
Have You Been Flamed?
Flaming is basically a very harsh message from one person to another online or via email. Social media in particular is completely on fire and if you are an active participant, it would be odd if you have not yet … [Read more...]
Seeing Red in Email?
With every email you send, the recipients are literally hanging on every word. How words are used, or formatted, guides the reader on the intended tone the sender wants to relay. If you think about it, we don't … [Read more...]
Shooting Blanks?
Have you ever received a blank email? One that appears to come from someone you know? What's up with that? A site visitor writes: What does it mean when someone replies to your email with a blank message … [Read more...]
Forum & Group Etiquette
I participate in quite a few groups and forums. When I have some "give-back time" I pop in and lend a hand where I can. Community forums exist for most service providers where users can help each-other and … [Read more...]
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