At this time of year it is natural to look forward to the new year as well as think about the things we can improve upon. I've been helping folks online for 25 years now and there are still some issues that onliners struggle … [Read more...]
You Are Bold When You Bold Your Email
Today I opened my inbox to find this: Judith....Did you forget to send my eBook? Or are you not working today?How about you reply ASAP??? As usual, my email address was not whitelisted (as I note to do) and the download … [Read more...]
Take Caution When Posting Your Holiday Plans & Photos
A little reminder posted for you each Holiday Season! At this time of year many folks make plans to go away for the Holidays or are using up vacation time which means they will not be available by email. Those we … [Read more...]
Don’t Fall Prey to Holiday e-Stress Syndrome
The Holidays are in full swing! You can feel it in the air and experience it first hand when you go out even if to just run an errand or do a quick stop at the grocery store. More people, longer lines and, with some, less … [Read more...]
Email Response Time Does Matter. Here’s why.
I am often asked: "What is the rule for how fast you should be responding to emails?" The short answer: As soon as you can. The long answer: It is obvious that some emails will be more important to you than others. … [Read more...]
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