Is forwarding funny emails bad Email Etiquette?
It depends on how you do it and your intent. First, you should ask yourself these questions: The reality is that sometimes the other side…
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Shooting Blanks? (Emails)
Have you ever received a blank email? What does that mean? One that appears to come from someone you know? What’s up with that? Let’s…
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Email: Men vs. Women?
Is there a difference between men and women when it comes to using email to communicate? An email came in from a site visitor asking:…
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You Are Bold When You Bold Your Email
Today, I opened my inbox to find this: As usual, my email address was not whitelisted (as I ask buyers to do), and the download…
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Email Response Time Does Matter. Here’s why.
I am often asked: “What is the rule for how fast you should be responding to emails?” The short answer: As soon as you can….
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How to Handle Missent Emails
It has happened to all of us. You sent an email accidentally to the wrong person. You hit that send button and immediately know what…
