Sad Commentary: Lack of Courtesy and Civility Online
By reading my Blog shows you care about Email Etiquette (Netiquette) and are interested in “communicating with knowledge, understanding, and courtesy.” That’s been my tagline…
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Don’t Offer Insincere Apologies — Ever.
Funny how some folks apologize while they are doing the very thing they are apologizing for. Is an email apology sincere if you are doing something you know could be a problem to start with but you’re doing it anyway — with your apologies?
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How to Email Group Members You Don’t Know
Online groups are great places to share experiences and have conversations with those of like minds. I am a member of several groups (and forums)…
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Seeing Red in Email?
With every email you send, the recipients hang on to every word. How words are used or formatted guides the reader in the intended tone…
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The Subject: Field is for the Subject!
Proper Email Subject Field Use A site visitor emailed me about a person they communicate with who puts the entire email content in the Subject:…
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Email Text Emphasis: Red Means Red!
I often get emails asking what a sender meant by including specific text in their email that has been purposely changed to red. I believe…
