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Not all communications should be via email.
Email Etiquette Blog | Q & A

Is Email Too Easy? Don’t be a Chicken.

Not everyone was on board with email when I started this site in 2000. Now, the majority of folks use email regularly, some exclusively. A…

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Why email formatting is not always a good idea.
Email Etiquette Blog | Essentials | Formatting

Pros and Cons for Using Text Formatting in Emails

Email Formatting vs. Vocabulary I’ve always favored using your vocabulary to show your intent and meaning rather than formatting text to get your message across….

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Email Etiquette and Quotation Marks for Emphasis
Email Etiquette Blog | Q & A

Quotation Marks as Formatting for Emphasis

Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…

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Tips for emotional texting.
Email Etiquette Blog | Email Etiquette How Tos

How to Navigate Emotional Relationships and Arguments via Text: A Thoughtful Guide

I tripped upon a study the other day about texting and was surprised to find how many folks argue and have serious misunderstandings via text….

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Signature File Formatting
Email Etiquette How Tos | Formatting | Q & A

How to “Sign” Your Emails

After all these years, email questions keep pouring in, from how-to questions to when-to questions, to even if you “have to” type questions. Most are…

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Forwarding emails and trust.
Common Courtesy | Email Etiquette Blog

Don’t Forward Other’s Personal Emails

It happens all the time, whether you know it or not. Emails sent explicitly to one person end up being forwarded to others. Trust is…

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