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Don't make assumptions in emails!
Email Etiquette Blog | Formatting | Q & A

What They Meant Was What?

Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…

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Free Speech is not an excuse to be rude.
Email Etiquette Blog | Essentials

Understanding Free Speech Rights Online

Oh how bold we are when safely hiding behind these screens! How accusatory, how rude, how darned arrogant and belligerent some can be!

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Showing Your Personality in Emails
Email Etiquette How Tos | Essentials

How to Show Your Personality in Emails

I have a saying I use on occasion: “They have the personality of a 2 x 4!” which, in essence, means no personality at all….

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How to handle ransom extortion emails
Email Etiquette Blog | Essentials

How to Handle Ransom Emails and Being “Pwnd”

Email Security and Being Pwnd Technology can be frustrating and sometimes downright scary, even for those who have been using it for decades. That is…

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How to handle email mistakes.
Email Etiquette Blog | Essentials

We All Make Email Mistakes, Right?

We all handle our errors in judgment or oversights differently. Some forgive and accept corrections with grace once they discover mistakes. But then, others—well, they just…

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What to do about return receipt abusers?
Essentials | Q & A

What to do about Return Receipt Abusers?

I’ve written about RRs on this site, including what return receipts are and how to use them. (What is an email Return Receipt (RR), and…

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