To Greet or Not To Greet in Emails
With more emails being exchanged than ever, several kind readers have emailed me on the topic of whether incorporating a greeting in your emails is…
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You Are Bold When You Bold Your Email
Today, I opened my inbox to find this: As usual, my email address was not whitelisted (as I ask buyers to do), and the download…
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Email Response Time Does Matter. Here’s why.
I am often asked: “What is the rule for how fast you should be responding to emails?” The short answer: As soon as you can….
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No Email Response Can Be a Response
Every survey I take or when the topic comes up points to the fact that pretty much everyone’s pet peeve is a lack of response…
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Top 10 Email Mistakes & Assumptions
Many email mistakes stem from assumptions people make about technology, security, and communication. Changing these habits requires a shift in mindset, from convenience-based thinking to…
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Email Forwarding Reflects on You
Let’s acknowledge that anyone you email can forward your emails to others without your knowledge. So even though common sense and courtesy would include not…
