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Email Response Time Expectations
Common Courtesy | Email Etiquette Blog

Do you demand lightning-fast email replies?

One of the complaints I hear about here @ NetM@nners is response time. In this post, we’re explicitly talking about personal emails between family, friends,…

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Personal vacation away message email tips.
Email Etiquette Blog | Essentials

5 Personal Away Message Basics

Some think away messages, also known as auto-responders, are only for business — not true. You can certainly have away notifications for personal contacts so…

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Email Addresses Provide a Perception About You
Email Etiquette Blog | Essentials

What Does Your Email Address Say About You?

One tool that is critical to any online enterprise, especially for start ups or one-man-shops, is your email address. Your email address is what the recipient first sees when your email address lands in their inbox.

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Email etiquette applies to both customers and customer service reps.
Email Etiquette Blog | Essentials

Email Etiquette, Customers and Customer Service

Email Etiquette is not for customer service reps alone. It is also applies to those requesting customer service. Both sides have equal responsibility in ensuring the conversation concludes to their satisfaction.

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Don't jump to conclusions when it comes to emotional emails.
Common Courtesy | Email Etiquette Blog

Emotional Emails & Jumping to Conclusions

Now more than ever, folks are stressed. Many have a shorter fuse, and emotions are running high. Because of this, making impulsive decisions at that…

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Email tone is set by your choice of sign-offs.
Email Etiquette Blog | Essentials | Formatting

No Sign-Off? No Big Deal?

It’s common to whip off an email with a question or thought and click send. If you can send a text like that, why not…

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