When it comes to email, using all upper case/caps is frowned upon. The reason is two fold. Using all caps gives the impression that you are shouting or possibly making a demand. This goes back to visually … [Read more...]
Quick Subject Field Tips
When you open your inbox, you tend to look at who the emails within are from first. Next, as we continue to scan, we look to the Subject: field to decide what emails we will prioritize. This is why it is so … [Read more...]
Everyday Email Etiquette Improvements for the New Year
At this time of year it is natural to look forward to the new year as well as think about the things we can improve upon. I've been helping folks online for 25 years now and there are still some issues that onliners … [Read more...]
How to Avoid Sending Spammy Email
We all hate spam and get way too much of it, agreed? That is why it is important to realize that if your email is "spammy" you risk your email not getting through to the intended party. And not read. Two factors … [Read more...]
How to Deal with Rude Emailers
Rude and crass email seems to be at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding a … [Read more...]