How soon should you expect a reply to an e-mail? Should you send another e-mail if the first isn't responded to? Should you pick up the phone and call, or send a text? Yeah, do that if you want to be really annoying! If the issue was that important you should have placed a phone call in the … [Read more...]
Are You Tardy With Your Personal Email Responses?
Emails flow into our inboxes 24/7 requiring effort to keep on top of them all. Of course, not all require our immediate response. But for email from those whom we have personal relationships, delayed responses can foster resentment. Do you respond to some right away and others later -- if at … [Read more...]
E-mail Whitelist Etiquette
In an understandable attempt to bypass all that annoying spam, e-mails that onliners want to receive are getting lost in the shuffle. Newsletter subscription requests are not being completed, password reset and important e-mails are not getting to their intended parties. Whitelisting, Allowed … [Read more...]
E-mail Perception: I’m Being Ignored! (You are and it’s on purpose!)
Similar emails like the one below come in on a regular basis... What is going on with my "Friend"? I have a friend that doesn't reply to my e-mails. When I talk to her later, she comments she did receive them but was busy and didn't have time to reply. I then get the impression she may not … [Read more...]
What is Expected When You Are Cc’d in an E-mail?
What does Cc: stand for? Back in the stone-age when typewriters were all the rage, carbon paper was used to make an identical copy of the letter betting typed. You would put two pieces of paper with a sheet of carbon paper in-between to type your communication on. The Cc: noted at the bottom of … [Read more...]
“Why Don’t They Reply?” “What Should I Do?”
The topic I get contacted about most is lack of replies. Why don't they reply? What should I do? Should I follow up? When should I follow up? I've covered pretty much every angle on the topic over the past two decades because it appears there is a lot of not replying going on. I guess because … [Read more...]
When to Follow Up on an E-mail?
Several times each week site visitors e-mail me asking what would be the most appropriate "waiting period" to send a follow-up e-mail to an e-mail they sent that goes unanswered. These questions are prompted by not having received a response to an e-mail that is important to them. They fear … [Read more...]
E-mails Should Not be Manifestos
E-mail is not the venue for rambling random thoughts, your latest tirade or manifesto about whatever your brain sparks at the moment. Long e-mails, especially those without paragraph breaks every several sentences don't get read. They get scanned. I've even caught myself scanning instead of … [Read more...]
Old Flame & E-mail Etiquette?
A concerned site visitor writes:I have a question about e-mail etiquette I am hoping you can help me with. To make a long story short, an old boyfriend found me on the Internet. He is married but not happily (so he says), I am widowed. He arranged for me to meet him at a resort, paying for … [Read more...]
Advise Your Expectations for a Reply
If a Sender expects a reply to an e-mail, should it be stated in the e-mail? "Please Respond....." or "I expect a response..." really isn't necessary. Responses are expected and customary. That is unless the Recipient is intentionally ignoring the Sender. When someone takes the time to e-mail … [Read more...]