In an understandable attempt to bypass all that annoying spam, e-mails that onliners want to receive are getting lost in the shuffle. Newsletter subscription requests are not being completed, password reset and important e-mails are not getting to their intended parties. Whitelisting, Allowed … [Read more...]
E-mail Perception: I’m Being Ignored! (You are and it’s on purpose!)
Similar emails like the one below come in on a regular basis... What is going on with my "Friend"? I have a friend that doesn't reply to my e-mails. When I talk to her later, she comments she did receive them but was busy and didn't have time to reply. I then get the impression she may not … [Read more...]
What is Expected When You Are Cc’d in an E-mail?
What does Cc: stand for? Back in the stone-age when typewriters were all the rage, carbon paper was used to make an identical copy of the letter betting typed. You would put two pieces of paper with a sheet of carbon paper in-between to type your communication on. The Cc: noted at the bottom of … [Read more...]
“Why Don’t They Reply?” “What Should I Do?”
The topic I get contacted about most is lack of replies. Why don't they reply? What should I do? Should I follow up? When should I follow up? I've covered pretty much every angle on the topic over the past two decades because it appears there is a lot of not replying going on. I guess because … [Read more...]
When to Follow Up on an E-mail?
Several times each week site visitors e-mail me asking what would be the most appropriate "waiting period" to send a follow-up e-mail to an e-mail they sent that goes unanswered. These questions are prompted by not having received a response to an e-mail that is important to them. They fear … [Read more...]
E-mails Should Not be Manifestos
E-mail is not the venue for rambling random thoughts, your latest tirade or manifesto about whatever your brain sparks at the moment. Long e-mails, especially those without paragraph breaks every several sentences don't get read. They get scanned. I've even caught myself scanning instead of … [Read more...]
Old Flame & E-mail Etiquette?
A concerned site visitor writes:I have a question about e-mail etiquette I am hoping you can help me with. To make a long story short, an old boyfriend found me on the Internet. He is married but not happily (so he says), I am widowed. He arranged for me to meet him at a resort, paying for … [Read more...]
Advise Your Expectations for a Reply
If a Sender expects a reply to an e-mail, should it be stated in the e-mail? "Please Respond....." or "I expect a response..." really isn't necessary. Responses are expected and customary. That is unless the Recipient is intentionally ignoring the Sender. When someone takes the time to e-mail … [Read more...]