“During These Uncertain Times…”
We are living in crazy times. With that comes less patience, more stress, and more folks lashing out. Now is when that extra little effort,…
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Stop, Reread and Think Before You Click Send
Twice this week I’ve had onliners send accusatory emails because they did not take the time to read my previous correspondence.
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Quick Tip = Use Discretion in Your Emails
I have received several emails requesting my advice and assistance on how to avoid email misunderstandings. That’s an easy one — use more discretion. While…
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How to Avoid Marketing Outreach Fails
Today, I’m going to discuss email marketing because of the inquiries I receive through my contact form on this site. If you have your own…
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The Right Way to Use Ratings and Reviews
I work on many websites that allow customers to leave ratings and/or reviews. Over the years, I’ve witnessed a decline in the proper use of…
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5 Tips to Ensure Clarity of Tone in Your Emails
When it comes to your emails, you don’t have the tone of your voice to guide the intent of your words. That is why we…
