5 Tips to Ensure Clarity of Tone in Your Emails
When it comes to your emails, you don’t have the tone of your voice to guide the intent of your words. That is why we…
You Are Bold When You Bold Your Email
Today, I opened my inbox to find this: As usual, my email address was not whitelisted (as I ask buyers to do), and the download…
Top 10 Email Mistakes & Assumptions
Many email mistakes stem from assumptions people make about technology, security, and communication. Changing these habits requires a shift in mindset, from convenience-based thinking to…
How to Handle Email Bullies
There are many folks who refuse to realize the power of their written words, the corresponding punctuation and the ramifications of how they choose to use them. This certainly does not mean that the perceptions they are presenting, or the emotions they are insinuating are not there. They are!
Your Annual Take a Deep Breath Holiday Reminder (and Tips)
The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on.
What They Meant Was What?
Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…