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Holiday Email Etiquette - Try not to display holiday stress in your emails.
Email Etiquette Blog | Essentials

Your Annual Take a Deep Breath Holiday Reminder (and Tips)

The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on.

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Don't make assumptions in emails!
Email Etiquette Blog | Formatting | Q & A

What They Meant Was What?

Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…

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Free Speech is not an excuse to be rude.
Email Etiquette Blog | Essentials

Understanding Free Speech Rights Online

Oh how bold we are when safely hiding behind these screens! How accusatory, how rude, how darned arrogant and belligerent some can be!

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Showing Your Personality in Emails
Email Etiquette How Tos | Essentials

How to Show Your Personality in Emails

I have a saying I use on occasion: “They have the personality of a 2 x 4!” which, in essence, means no personality at all….

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What is considered yelling in emails?
Email Etiquette Blog | Formatting

After all these years, is typing in caps still considered yelling?

Does typing in all caps still indicate that the sender is yelling at you? Even after all these years? Based on the number of folks…

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Why email formatting is not always a good idea.
Email Etiquette Blog | Essentials | Formatting

Pros and Cons for Using Text Formatting in Emails

Email Formatting vs. Vocabulary I’ve always favored using your vocabulary to show your intent and meaning rather than formatting text to get your message across….

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