Quotation Marks as Formatting for Emphasis
Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…
Is Email Grammar Important?
When I ran a user survey at the end of last year, one of the top topics subscribers voiced their opinions on most was proper…
You Are How You Type
Don’t kid yourself… People form opinions based on initial perceptions all day, every day. It’s just what human beings are wired to do. We do…
Using Ellipses (…) In Email
I remind folks to use proper sentence structure and grammar when composing their emails, as my regular readers know. I pretty much leave it at…
Internet Terms
Technology can be frustrating. Especially if you are not “in the technology world,” many terms can seem like a foreign language! Below are some of…