Email Etiquette Tips and Advice

Articles and how-tos so that you can use technology with knowledge, understanding, and courtesy.

Recent Articles

Take the time to communicate with explicitness in your emails.

The Importance of Explicitness in Your Emails

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If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Why and when was Netiquette Invented?

Why was Netiquette invented?

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Recently a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me way too much credit). Who was I to tell anyone what to do? I’m…
Don't be an email e-tattler!

e-Tattling @ Work

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This seems to happen quite often in the workplace. Maybe you’ve even been involved in an e-tattling attempt? Someone emails a coworker with a request. When the request is not responded to, declined or denied — Katie bar the doors!

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