Email Etiquette Tips and Advice
Articles and how-tos so that you can use technology with knowledge, understanding, and courtesy.
Recent Articles
Email Forwards: Invasion of Privacy?
Yes. Yes, it is! Whoever sent that forwarded email should have redacted/removed all of their contact’s email addresses from the forward. You never expose contacts’ email addresses to folks they…
How to Handle Email Arguments
Email “Gunfights” Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to email gunfighters. You know what I am talking about. Email…
What is Expected When You Are Cc’d in an Email?
What does Cc: stand for? In the stone age, when typewriters were all the rage, carbon paper was used to make an identical copy of a typed letter. You would…
Don’t Trust Online Strangers Who Act Like Friends
In general, folks are too trusting. When online, you should be the polar opposite. Don’t trust anyone or any website until you can verify that they are trustworthy and credible….
Customers Should Email with Courtesy and Clarity
Good customers communicate with courtesy and clarity in their email communications. When you send questions by email or through a website’s contact form, that is an opportunity to show what…
Have an Email Etiquette Question?
Reach out to get a personal response and I may just create a post on the subject as well!