Email Etiquette Tips and Advice

Articles and how-tos so that you can use technology with knowledge, understanding, and courtesy.

Recent Articles

Holiday Email Etiquette

Don’t Fall Prey to Holiday e-Stress Syndrome

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The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on.
How to avoid Holiday Hoaxes

Holiday Hoax Reminder

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As if the year can’t get any crazier, I’ve experienced more sophisticated hoax emails than in years past. Many target the services and products we rely on or are looking…
Insincere Email Apology

Don’t Offer Insincere Apologies — Ever.

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Funny how some folks apologize while they are doing the very thing they are apologizing for. Is an email apology sincere if you are doing something you know could be a problem to start with but you’re doing it anyway — with your apologies?
How to Email Group Members You Don't Know

How to Email Group Members You Don’t Know

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Online groups are great places to share experiences and have conversations with those of like minds. I am a member of several groups (and forums) related to my consulting business….
Red type in email is aggressive.

Seeing Red in Email?

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With every email you send, the recipients hang on every word. How words are used or formatted guides the reader on the intended tone the sender wants to relay. If…

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