This quiz includes the “basic” issues that I am still asked about on a regular basis. The questions and answers will guide you in understanding the very basic e-mail etiquette principles that will help you to be a courteous communicator. You can take the quiz right here, right now. Why not give it a whirl and see how you score?
Yes, I know, there are exceptions to every rule! This is just a basic guide that if followed will reflect that you understand the technology in which you are participating. (And that you are not a narcissist.) ~ Judith
Choose one correct answer per question! Good Luck!!
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Do you know the basics of E-mail Etiquette? Take the E-mail Etiquette Quiz and find out!
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1. Question10 points
Before e-mailing a Website for assistance, I should:
2. Question10 points
Before sending unexpected very large attachments, I should:
3. Question10 points
Why shouldn’t I type my e-mails in all caps?
4. Question10 points
When should I use the BCc (Blind Courtesy Copy) field?
5. Question10 points
How should I respond to a rude or insulting e-mail?
6. Question10 points
I should only forward an e-mail when:
7. Question10 points
When is it okay to e-mail strangers about my business?
8. Question10 points
I should down-edit my e-mail replies by…
9. Question10 points
What is the most important thing I should do with every e-mail?
10. Question10 points
How quickly should I reply to e-mail?
Want a more comprehensive tutorial? Check out my E-mail Etiquette Workshop and see if you can pass the course!