With the upcoming Holidays comes an opportunity to reflect the best-of-breed customer service. Customers also can impact the customer service they receive by virtue of their requests. With both sides having a desire for … [Read more...]
Will your Email Get Opened? Subject Fields Matter!
In today's environment we all get too many emails that we prefer to not receive. Many are spam, while others are from people who have found us that we prefer to not communicate with. When sending emails you hope that your … [Read more...]
10 Email Organization Tips
Who hasn't experienced frustration trying to organizing their inbox!? I receive close to 400 email each day due to the variety of activities and contacts I have online. Some I am truly interested in - most I am not. A big … [Read more...]
Forum Etiquette
Proper communication etiquette when on lists, communicating in online groups and forums comes up on a regular basis. Here are some tips to make sure you have a more enjoyable and constructive experience: Review the … [Read more...]
What To Do When You Receive a Rude Email
Rude and crass email are at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding a reply without the … [Read more...]
5 Tips to Secure Your E-mail Account
In the past week I've lost count of the instances of email accounts being hacked. So much so I am adding this post to both this site and my Business E-mail Etiquette Web site BusinessEmailEtiquette.com. From Hotmail to Gmail … [Read more...]
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