Forwarding email is a source of contention. I receive inquiries from mothers, daughters, fathers and sons, friends and associates about how to "nicely" ask someone they know, like or love (possibly you) to please … [Read more...]
Irresponsible Fake News Forwarders
Do you know an irresponsible forwarder or two, or three or five? Those numbers seem to be increasing aren't they? It's becoming second nature to some. Get an email that has the tone or POV you agree with and … [Read more...]
How to Deal with Spam: Simple Tips
I get asked all the time for suggestions to minimize getting so much Spam. Well, that train has left the station. But there are a few steps you can take and keep in mind to try and keep all that junk in check. Tips … [Read more...]
Email Autoresponder Etiquette
Email autoresponders, also known as automatic replies or away/vacation messages are used quite often without a full understanding of how and when they should be used. While this email tool has many effective and … [Read more...]
Before You Click “Send” Email Checklist
Have you been in the middle of an email misunderstanding? They happen every day. Most misunderstandings can be avoided by one side or the other not rushing through their email activities and making sure their … [Read more...]
Email Etiquette Applies to Both Customers and Customer Service
With the upcoming Holidays comes an opportunity to reflect the best-of-breed customer service. Customers also can impact the customer service they receive by virtue of their requests. With both sides having a … [Read more...]
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