The Right Way to Use Ratings and Reviews
I work on many websites that allow customers to leave ratings and/or reviews. Over the years, I’ve witnessed a decline in the proper use of…
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5 Tips to Ensure Clarity of Tone in Your Emails
When it comes to your emails, you don’t have the tone of your voice to guide the intent of your words. That is why we…
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Tips to Avoid Sending Spammy Email
We all hate spam and get way too much of it. Don’t you agree? That’s why it’s essential to realize that if your email is…
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How to Improve Your Email Etiquette
For each week’s post, I choose a topic I am asked about or notice online users struggle with. (You can let me know your questions…
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Top 10 Email Mistakes & Assumptions
Many email mistakes stem from assumptions people make about technology, security, and communication. Changing these habits requires a shift in mindset, from convenience-based thinking to…
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How to Handle Missent Emails
It has happened to all of us. You sent an email accidentally to the wrong person. You hit that send button and immediately know what…
