On occasion I get to do radio interviews and have a blast doing them!
One interview in particular covered a very common occurrence. This interview was due to a big hullabaloo out there about one of the NFL’s coaches who wasn’t paying attention. He “inadvertently forwarded an e-mail containing pornographic material to the league’s ‘All General Managers’ e-mail distribution list. Maybe you remember that story.
This e-mail sent to him was from the team’s personnel director. He sent it, to “multiple high-level team employees and their secretaries.”
Email @ Work
Forwarded by the Personnel Director? Yikes! Sounds like the that NFL team needs to get an e-mail policy in place. And have a sit down with all their personnel. The director being the first. This ensures everyone is aware of the guidelines and what is expected of them.
Needless to say this coach was in some major hot water. There were even calls for him to be fired.
One of the first questions I was asked in the interview was how could he have prevented this? How can he see who is on the list he is sending to?
It’s called paying attention and only emailing work-specific emails while at work using your work email! Simple.
As far as who is on his list? That is programmed into his e-mail software and he can view the list. That is if he took the time and was so inclined.
Why am I sharing this story with you today?
Because believe it or not this happens every day. Once again we have someone on business time, using business resources sending questionable e-mails. Worse yet, not paying attention to what they are doing! (If you missed it, I just wrote about NSFW [Not Safe For Work] emails on my Business Email Etiquette Blog here.)
People in a hurry, click a button and then Send. A nanosecond too late they realize their e-mail went not to the intended party(s) but to someone else. All too often someone they didn’t want to view that particular e-mail’s contents.
Just Stop It!
When it comes to forwarding e-mail — just stop! Everyone just stop!! If you can’t take the time to write a personal comment as to why you are forwarding to the specific person, don’t forward. No more sending to lists of contacts who didn’t ask to be on your “forward to everyone you know” list.
If you are a habitual forwarder or know one, two or ten, stop now and read the following article and “Share”, to notify others with this uncontrollable behavior to do the same.
Slow down, take your time and for goodness sake pay attention to which buttons you click. Review the To: field, BCc: and Cc: fields to ensure you are sending to who you intend. Before you click Send.
If you don’t, I hope you like the taste of humble pie.