Email mistakes found in my inbox this morning:
- No greeting. How about saying “Hi, Judith” or “Howdy!” before you ramble off your demands or questions?
- Please don’t just open any email from me and hit reply with a set of unrelated questions to the old email’s SUBJECT:. Add me to your address book so that you can start a new e-ail with a subject appropriate to your new list of issues/questions. And, please edit out or delete my old email reply text – don’t include the entire old email that has nothing to do with what you are now inquiring about!
- Saying “thank you” or “appreciate your help” after 4-5 questions in a row would be a nice touch.
- Before sending 15 .PDF attachments, pop me off an email or give a call to let me know they are on the way before you send them without notice and fill my email box.
- How about removing that fancy formatted signature file that prevents me from replying in plain text?
- Proper sentence structure and grammar go a long way to being taken seriously and understanding your intent or request with one email. Be clear in your communications; you will be taken at your word. “I didn’t mean that” doesn’t apply – you type it, you had better mean it.
Guess I still have my work cut out for me!
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