I was asked in a phone interview recently if sending condolence e-mails was acceptable. Condolence e-mails should be the last resort and only if you have a purely virtual relationship or do not know the other person’s physical address to send them a formal card. Today an e-mail arrived asking what would be the best wording for a condolence e-mail by someone who identified themselves as “not good with words.”
You can search the Web for condolence card versions — tons of sites with all kinds of suggestions. However, when it comes to offering sincere condolences it is always best to send a formal condolence card and not use e-mail for such an important communication. ? E-mail is not meant to replace all forms of communication.?
Experiencing the loss of a loved one is one of those times when those who want to show they really do care do so in a way that is genuine. By taking the time to choose, sign, hand-write the envelope and purchase a stamp, you are reflecting sincere concern more than an e-mail ever will. Receiving your card via snail mail with your signature within will give comfort and solace more than any e-mail ever could.
If you are not good with words, purchase a good old fashioned condolence card and send it by snail mail or drop it off personally at your the recipient’s home. This extra effort will show your genuine concern for their loss! Find a card that is inline with your feelings and sign it – no additional words are necessary.
Making these efforts will let the grieving party know your condolences are sincere. Much better than just popping off an e-mail at such a sad time where personal actions by those who care can make all the difference in the world.