A concerned site visitor comments:
Do we overuse e-mail as a communication medium? In many instances, e-mail is the “easy approach” but not necessarily the best approach.
Yes, yes we are!
Many have chosen to take the lazy, easy way out and not pick up the phone or have an in-person meeting when that is what is called for or best for the situation at hand. But their gut knows they should probably call or meet in person. They just don’t have the intestinal fortitude to do so.
E-mail is too easy. Hit a few keys and off your e-mail goes! A healthy portion of those using e-mail still do not even make the minor efforts necessary to communicate with clarity or even use e-mail properly!
When should you not use e-mail?
- Notifications of the death of a loved one. (Tacky!)
- Condolences of the death of a love one. (Only okay if followed up with a snail mail card.)
- Sending a belated birthday greeting. (Insincere!)
- Dear John (or Jane) letter. (Chicken!)
Or how about those e-mails filled with vitriol and insults from those who have differing opinions. Oh, how bold they are when hiding behind these screens! Would they say the same on the phone or in a face-to-face meeting? Doubt it.
E-mail is the Path of Least Resistance — for Some
E-mail is a tool. Whether for business or personal use, it is all up to each individual’s discretion and business savvy to know when and how to use it properly.
For personal use, everyone knows darned well when it is best to pick up the phone and have a intimate conversation in lieu of sending an e-mail.
Those who understand there are other human beings on the receiving end of their e-mails will not fall into the e-mail everything trap. While those who choose the path of least resistance will not be as successful at nurturing relationships and partnerships.
Your gut knows what is right; listen to it!
Wisdom, compassion, and courage are the three universally recognized moral qualities of men. ~ Confucius