A site visitor writes: Could you please evaluate this message. The person that sends this states it means nothing to have the ???, !!! and cap letters, but he continues to do it. John: Please … [Read more...]
Asking for Help Via E-mail
September 9, 2009 By Leave a Comment
Technology can frustrate even the most experienced of us. Whether it be e-mail issues, Web site issues, order concerns or follow-ups, whenever you are asking someone to be of assistance, it is best … [Read more...]
How to Deal with Rude E-mailers
August 11, 2009 By 5 Comments
Rude and crass e-mail seems to be at an all time high. E-mails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are … [Read more...]
E-mail Etiquette is a Choice
July 22, 2009 By 4 Comments
From the moment you get up in the morning; you make choices. What to wear, what to eat -- what you have to do and when. You make choices when it comes to how you e-mail. Do you choose to be … [Read more...]
It Is All About the Details
March 17, 2009 By Leave a Comment
The details that create a positive impression are so very important to those who rely on e-mail as their sole mode of communication with distant family members and many times take very little effort … [Read more...]
Understanding “Free Speach” Rights
February 16, 2009 By Leave a Comment
WARNING: THIS IS A RANT! If you don't like strong opinions -- stop reading now! Oh how bold we are when safely hiding behind these screens! How accusatory, how rude, how darned arrogant and … [Read more...]
“That is Not What I Meant” Doesn’t Cut it!
January 22, 2009 By 2 Comments
I received an e-mail the other day from a potential client that included several accusations and very demanding comments about how, if they chose to work with me, I would run my business. Clearly … [Read more...]
A Little Courtesy Goes a Long Way
October 30, 2008 By Leave a Comment
I was wacked with the cold of the century recently. It was one of the few times since I started my Technology Consulting business over 10 years ago that I did not at the very least check email on … [Read more...]
No Need to Respond to Rude E-mails
September 24, 2008 By 3 Comments
I've never sent a rude e-mail. I may be sternly professional when in the cross-hairs of someone who e-mailed me in such a manner that I felt I needed to respond to set them straight. I've … [Read more...]
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