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No Nothing E-mails

October 1, 2009 by Judith · 4 Comments 

Today I received an e-mail from one of my less amiable contacts. I am typing about this today to use this as a perfect example of how e-mail is a relationship building tool. A tool that can be misused and underestimated in it’s power in regard to how you will be perceived. Not [...]

Email Bullies

September 17, 2009 by Judith · Leave a Comment 

A site visitor writes: Could you please evaluate this message. The person that sends this states it means nothing to have the ???, !!! and cap letters, but he continues to do it. John: Please send the updated spreadsheet for this project???????? Send this document – NOW!!!!!!!!!!!!!! It means nothing?! The first sentence doesn’t even warrant one [...]

Asking for Help Via E-mail

September 9, 2009 by Judith · Leave a Comment 

Technology can frustrate even the most experienced of us. Whether it be e-mail issues, Web site issues, order concerns or follow-ups, whenever you are asking someone to be of assistance, it is best you do so humbly and with courtesy. Yes, you can do whatever you want but be aware that by not making the [...]

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