Rude and crass email are at an all time high. Emails blurting out demands or questions without the courtesy of a decent subject field or a thank you to follow. Questions or requests that are demanding … [Read more...]
Are You Perceived as Terse?
November 4, 2011 By 2 Comments
What many e-mailers do not realize is how easy it is to come off as blunt, terse or demanding. Even with your every day e-mails it is so very important to make sure that you present yourself with … [Read more...]
Flaming & Pie Fights & Trolls
April 6, 2010 By Leave a Comment
Flaming is the hostile and insulting interaction between Internet users. Heated emotional exchanges that quickly go back and forth (pie fights) are found in forums, on Blogs and message … [Read more...]
Easy to Accuse and Assume in E-mail
March 16, 2010 By Leave a Comment
E-mail makes it so much easier to make accusations or assumptions. I receive several e-mails every day containing comments or claims that I know the very same folks would not say to my face. Being … [Read more...]
E-mail “Gunfights”
January 19, 2010 By Leave a Comment
Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to e-mail gunfighters. You know what I am talking about. E-mail differences of opinion or … [Read more...]
E-mail Tone is Critical!
December 16, 2009 By 4 Comments
Today, I'll start with a quote to make an important point that all too many do not consider: Remember that the tone of your voice often conveys more accurately what is in your mind than do your … [Read more...]
E-mail Responses Can Harm or Build Relationships
November 4, 2009 By Leave a Comment
Being so many of us are doing business online and technology has become tightly integrated into our business activities and tools, e-mail is one of your primary relationship building tools. Showing … [Read more...]
Disowning Over E-mail Etiquette?
October 21, 2009 By 4 Comments
A site visitor writes: I think your site is very helpful; so helpful in fact that I sent my own Mom to your site because all of her emails were coming across as very hostile in their appearance, … [Read more...]
No Nothing E-mails
October 1, 2009 By 4 Comments
Today I received an e-mail from one of my less amiable contacts. I am typing about this today to use this as a perfect example of how e-mail is a relationship building tool. A tool that can be … [Read more...]
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