WARNING: THIS IS A RANT! If you don’t like strong opinions — stop reading now!
Oh how bold we are when safely hiding behind these screens! How accusatory, how rude, how darned arrogant and belligerent some can be! They don’t post their commentary on my Blog or Etiquette Forums. Instead they e-mail me privately [...]
I’ve never sent a rude e-mail. I may be sternly professional when in the cross-hairs of someone who e-mailed me in such a manner that I felt I needed to respond to set them straight. I’ve never name called, used formatting to show aggression or to make a point. I choose my words [...]